Privacy Policy

Projex SAAS Pty Ltd ABN 88 659 849 386 trading as “PaintProjex” (“we,” “us” or the “Company”) is committed to protecting your privacy. At https://paintprojex.com (“this site”), we understand the importance of keeping personal information private and secure. This privacy policy (“Privacy Policy”) describes generally how we manage personal information and safeguard your privacy. If you have any questions, please don’t hesitate to contact us. This Privacy Policy forms part of, and is subject to, our Website Terms of Use.

Personal Information We Collect
“Personal Information” means information that can be used to identify you as an individual. This may include, but is not limited to:

Name and contact details (email, phone, address)

Billing and payment details

Information submitted via account creation or user profiles

Technical and usage information such as browser type, IP address, and device identifiers

We may collect personal information when you:

Create a user account or complete a purchase

Interact with features on our site

Contact us via forms, phone, email, or support chat

Submit reviews or participate in promotions or surveys

Use of Cookies and IP Tracking
This site uses cookies and similar technologies to personalize your experience and gather usage data. Cookies help us:

Recognize you when you log in

Process transactions efficiently

Monitor site performance

Deliver targeted communications

You may manage cookie preferences in your browser settings.

How We Use Your Information
Your information may be used to:

Verify your identity and maintain your account

Process orders and provide customer support

Send service-related communications

Conduct analytics and improve our services

Send you marketing communications (which you may opt out of at any time)

Sharing Your Information
We may share your information with trusted third-party service providers for:

Payment processing (e.g., Stripe)

Email delivery

Cloud hosting

Analytics and advertising

Legal or regulatory compliance

We require these providers to adhere to strict data protection standards.

Data Security
We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse. These include encryption, secure servers, and role-based access controls.

Your Rights (U.S. Residents)
As a U.S.-based user, your privacy rights may vary by state (e.g., CCPA in California). You may have the right to:

Access your personal data

Request correction or deletion of your data

Opt-out of marketing communications

Limit or object to certain types of data processing

To exercise these rights, contact us at support@paintprojex.com.

International Data Transfers
Our data infrastructure may use servers outside of your home state or country. By using our services, you consent to the transfer and storage of your information in jurisdictions that may not have the same data protection laws as your own.

Children’s Privacy
This site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and your continued use of our site indicates your acceptance of any changes.

 

Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

support@paintprojex.com